Apr 25, 2011

Cust Svc Rep French - IBM




Job IDBPD-0401901Job typeFull-time Complementary
Work countryEgyptPosted20-Apr-2011
Work cityCairoJob areaOperations (all other)
TravelNo travelJob categoryEnterprise Operations
Business unitCRMProcOpsJob roleCRM Delivery Cust Svc Rep
Job role skillsetDelivery Operations Support
Commissionable/Sales-Incentive jobs onlyNo

Job description
Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR).
Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide.
In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more.
You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers.
We've been creating the products and services that businesses want for more than 100 years. Join us.

 
Required
  • Bachelor's Degree
  • English: Fluent
  • French: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.


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