| Employer | Xceed Contact Center |
| Job Title | Technical Support Agent |
| Languages | Good Command of English Language |
| Country | Egypt |
| Job Type | Full Time |
| Description | Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems. |
| Qualifications | Relevant Bachelor Degree. - Excellent Knowledge of ADSL , Excellent knowledge of trouble shooting. - Customer service experience is preferred. -CCNA Certified. |
| Gender | Any |
| Experience | 0 Years. |
| Salary (L.E.) | Negotiable |
| Comments | Please indicate the Job title in the Subject line. |
| Job Contact Email | asc@xceedcc.com |
Apr 21, 2011
Fresh Graduate Technical Support Agent - Xceed Contact Center
