Oct 22, 2011

Account Manager - Yahoo Egypt


Job Description 

Account Manager                                    

Job Number:

 1142981 

Primary Location

: Egypt   

Description

 
Yahoo! Overview: (TA will populate this)

Yahoo! is a true web pioneer - founded 14 years ago to help people makes sense of the internet. Today, across the globe, over 550 million people use Yahoo! every month. As the Web has expanded we’ve continued to build innovative and imaginative experiences that are uniquely Yahoo! We do it each and every day and you could too. Now’s the time to show the world what you’ve got. Put your ideas to work and help half a billion people get more from the internet than they ever imagined.

Department Overview: (TA will populate this)

The Media Account Management team plays a key role on the sales floor. The position reports to the Head of Media Account Management and will be responsible for supporting the Account Management team on finance requests relating to billing, invoices and reconciliations. We are seeking candidates that have an excellent attention to detail, good with numbers, able to carry out tasks in an accurate and prompt manner while strictly adhering to internal processes and procedures.

Tasks

·   Support Account Management Team on finance/billing queries from clients
·   Check multiple Yahoo! tools and systems (YCRM, Diego, RUBY, Ad center, Oracle) to extract information and notify Account Manager
·   Assist Account Manager on the billing status and advice on next steps
·   Provide invoice copies to Account Manager and clients
·   Verify the accuracy of documents before sending to Account Manager/Client 
·   Follow all of Yahoo’s policies including compliance guidelines, turnaround times and general advertising terms and conditions.
·   Work on special department and group projects as determined by Account Management Team.


Requirements
·         BA/BS required (Advertising/Accounting preferred)
·         Knowledge of Accounting principles (finance background preferred)
·         Ability to meet deadlines; adhere to contractual commitments
·         Work independently to some degree, but also as a pan-European team member
·         Thorough knowledge and understanding of customer relationship management systems.
·         Strong attention to detail, analytical and have organizational skills.
·         Knowledge of ad systems technology


Desirable Requirements
·         Second European Language a plus

Competencies
·         Strong communication skills
·         Familiarity with Yahoo! competitors
·         Understand how technology works and the ability to explain in ordinary terms
·         Sound Computer Skills - Internet Explorer, Browsers, Outlook, Microsoft Office




Summary of Role:

Working with the Media Account Management team, you will be responsible for specific tasks post campaign launch which are relating to billing and invoicing. Be the point of contact for the clients and the Account Managers when it comes to any billing related query on their campaign. You will be working closely with the internal Yahoo! credit, collections and billing teams and work as an integral part of the Media Account Management team to ensure optimal client satisfaction.

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