Oct 27, 2011

Contact Center Team Leader وظائف خالية - وظيفة قائد فريق كونتكت سنتر


JOB DESCRIPTION:

- Conduct quality checks from every agents calls on daily basis. – draw reports from the telephone management systems. – manage interface between call center agents and back-end operational & risk processing teams. -manage the staff attendance & performance – ensure the agents knowledge about products and services is up to date.
-Qualifications - Bachelor degree is a must – Excellent computer/ communication skills – Good English language – Detailed working knowledge of risks and controls relating to telephonic transactions

Gender Any

Experience 3 – 5 Years.

Salary (L.E.) Negotiable

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