JOB DESCRIPTION:
- Conduct quality checks from every agents calls on daily basis. – draw reports from the telephone management systems. – manage interface between call center agents and back-end operational & risk processing teams. -manage the staff attendance & performance – ensure the agents knowledge about products and services is up to date.
-Qualifications - Bachelor degree is a must – Excellent computer/ communication skills – Good English language – Detailed working knowledge of risks and controls relating to telephonic transactions
Gender Any
Experience 3 – 5 Years.
Salary (L.E.) Negotiable
Comments Please write the Job Title in the Subject line of your email.
Gender Any
Experience 3 – 5 Years.
Salary (L.E.) Negotiable
Comments Please write the Job Title in the Subject line of your email.
