Employer Business Power
Job Title Customer Service Representative
Languages Perfect command of English Native Language.
Country Egypt
Job Category Call Center
Job Type Full Time
Description —Answer phones and respond to customer requests. —Taking care of Services and Processes of Mobiles and connections. —Solving customer inquiries to a satisfactory level of their requirements. —Provide customers with product and service information. —Maintaining quality customer care service. —Up sell products and services. —Transfer customer calls to appropriate staff. —Identify, research, and resolve customer issues using the computer system. —Follow-up on customer inquires if not immediately resolved. —Research billing issues. —Research misapplied payments. —Recommend process improvements. —Other duties as assigned.
Qualifications •Confident with Very good Communication and negotiation skills. •Can work under pressure& handle multi-tasks. •Very presentable Good Problem Solver and Customer oriented. •Perfect command of both Arabic & English Language(English Native Language) •Fresher Graduates or Experienced in any field would do
Gender Any
Experience 0 – New Graduate Years.
Other Skills very good computer skills.
Compensations mobile and transportation allowance
Salary (L.E.) Negotiable
Job Contact Info. kindly send your CV with a recent photo (mentioning the job title in the subject otherwise it will be ignored)to: amira.gad@businesspowereg.com
Job Title Customer Service Representative
Languages Perfect command of English Native Language.
Country Egypt
Job Category Call Center
Job Type Full Time
Description —Answer phones and respond to customer requests. —Taking care of Services and Processes of Mobiles and connections. —Solving customer inquiries to a satisfactory level of their requirements. —Provide customers with product and service information. —Maintaining quality customer care service. —Up sell products and services. —Transfer customer calls to appropriate staff. —Identify, research, and resolve customer issues using the computer system. —Follow-up on customer inquires if not immediately resolved. —Research billing issues. —Research misapplied payments. —Recommend process improvements. —Other duties as assigned.
Qualifications •Confident with Very good Communication and negotiation skills. •Can work under pressure& handle multi-tasks. •Very presentable Good Problem Solver and Customer oriented. •Perfect command of both Arabic & English Language(English Native Language) •Fresher Graduates or Experienced in any field would do
Gender Any
Experience 0 – New Graduate Years.
Other Skills very good computer skills.
Compensations mobile and transportation allowance
Salary (L.E.) Negotiable
Job Contact Info. kindly send your CV with a recent photo (mentioning the job title in the subject otherwise it will be ignored)to: amira.gad@businesspowereg.com
