Aug 9, 2011

Global Frontline Support Engineer


Global Frontline Support Engineer

Job ID1854

Giza
Full Time - Permanent
Yes


 
§ Global Service Desk (GSD) Frontline Support Engineer is responsible for providing Global IT support for all Vodafone Operating Companies around the world acting as a front line to 2nd line teams regarding different infrastructure, enterprise and consumer services
 
• Receiving, acquisition, forwarding, handling and closing-off of every description among compliance with defined rules
• Open tickets based on received phone calls, emails or fax
• Monitor and track ticket system, email system, phone and fax for incoming Incidents and Requests
• Enrich tickets with additional information if required and/or needed
• Dispatch Incidents and Requests to next level of support including call out
• Inform IMS (Incident Management and Support Team) via phone about Critical Incidents
• Inform Incident or Request Originator about updates and progress
• Review ticket answers from underlying support levels
• Answer Incidents and Requests back to originator
• Keeping customers informed on request status and progress till closure
• Liaising with other support groups in assisting with the resolution of SRs where initial investigation fails to resolve the customer incident.      
• Pro-actively keeps users informed of all relevant service events, actions and service changes that are likely to affect them.
• Solve incidents based on knowledge 
• consults with next line of support teams as appropriate
• Settings with the SLS, the customers and service provider within the Incident Management Process
• Pro-active monitoring of systems and services (Line of Business).
• Performance of permanent activities for the monitoring of the incident process.
• Introduction of telephone conferences
• Notification and alerting of on calls
• Performances of outbound activities.
• Active support of the service processes by pro-active handling
• Support of the technical departments in the use of the service support processes.
• Handling of systems and peripheral devices.
• Continuous checking of systems and peripheral devices
• Performance of simple works of repair and maintenance on the technical equipment in the work environment to saving operational sequences
• working in shift bases available 24/7


• Validate Incidents and Requests according to Operations questionnaires
• Qualification and analysis of requests (Incident, Change, Order, Service Call)
• Analysis and management of incidents.
• Ensure continuous monitoring and forward movement of customer issues until they are resolved.
• Monitoring and Improvement of quality of service
• Act as a team member that contributes to solutions and customer satisfaction.
• Analysis and  manage handover of incidents to Problem Management
• Recording and tracking incidents and complaints
• Monitoring of documentation of services on being up-to-date
• Documentation of all types of handling steps, also on demand for the technical departments.
• Permanent updating of available technical knowledge
• De-escalation of conflict situations





• Pick up incoming Incidents and Requests by ticket system, phone, email and fax according to SLA
• responding within agreed time limits to call-outs;
• Track & monitor Incidents inside SLA according to SLA and OLA
• Notification / alerting after defined SLA parameters
• Inform via SMS about SLA breach for Priority 1 and Priority 2 Incidents
• Perform hierarchical escalation according to SLA
• Inform Incident or Request Originator about updates and progress regarding Priority 1 and Priority 2 inside SLA
• Monitoring and escalation procedures relative to the appropriate SLA

 
.
 
• Qualification / Experience:
o B.Sc. in Computer Engineering or Computer Science 
o 0 / 2 year IT experience (Familiar with Service Desk/Helpdesk support field)
o Excellent written and spoken English is a must (Berlitz Level 6) preferred
o Organized for working in a global cooperative team environment.
o MCP is a plus

• Technical skills:

o Good troubleshooting skills 
o Different Operating Systems Knowledge (Microsoft , Unix / Linux, etc)
o Networking Support Knowledge (TCP/IP, ISDN,…), analysis of network problems (LAN/WAN)
o Backend Software support Knowledge (Mailing Systems, Exchange, Outlook, Active Directory and web applications. etc..)
o Database systems Knowledge is preferred.
o Knowledge of Batch Operation
o Confident control of simple tools of analysis and monitoring
o Technical interpretation of message retrievals
o Identification of coherences between individual messages of systems and customers
o ITIL knowledge is a plus.
• Personal skills:
o Excellent communication skills and presentation skills.
o Self-motivated, detail-oriented 
o Willing to work on shift basis
o Excellent problem solving and analytical skills.
o Confident negotiation and online documentation (throughout the negotiation) in German or English 
o Unconditional provision of services

• Business and Managerial skills:
o Good understanding of the global cooperative team environment
o Understanding of the Telecommunications Market
o Working under stress, Dynamic and  Customer oriented
o Acts as a Team player

 
No Subordinates
 
IT Global Services  Support SR Supervisor


HOW TO APPLY:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2321&localeCode=en-us 

 

Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com

Mobile Network Solution Architect


Mobile Network Solution Architect
Job ID1847

Giza
Full Time - Permanent
No

 
.
 
1. To lead the technical assessment and design of mobile network solutions in a consistent way with the department Product Catalogue, strategy and architecture  To lead the design of standard products and its addition into the department Product Catalogue, so that they can be reused in future demands in fast, professional and consistent designs from the department.
 Acceptance of customer specification (clear, unambiguous and realistic)
 Product or solution design document (e.g. blueprint, High Level Design) with the end-to-end design of all the elements to be delivered, their interactions, etc.
 Management of the department internal project budget.
 Customer agreement on the scope, timescales and cost (±10%) of the solution, prior to the project moving to delivery (Gate 2).
 Define and maintain the products in the department Product Catalogue (both technical and implementation aspects) to enable.
 Seek constant improvement of department portfolio and processes to translate into a positive effect in the effectiveness and professionalism of the department as a customer-centric organisation.
 Define and evangelise the Vodafone Technology strategy on the technical areas of accountability.
2. Customers, supplier and third parties  Support the Customer & Demand Management function in the definition of clear customer requirements, sanctioned by the customer when a delivery project is created.
 Work closely with the customer during the design phase to ensure the compliancy of the solution against the customer requirements, providing transparency on all the aspects affecting the delivery to the customer.
 If applicable, lead the selections of 3rd party suppliers, manage the interaction with them (technical requirements, compliancy, roadmaps, performance management, etc.) and support VPC in commercial negotiations.
3. Leadership and teamwork  Manage the Vodafone Technology virtual team (project manager, domains, OpCos, vendors) for the design and development of technology products.
 Lead the ‘solution assurance’ for any aspect of the technical solution, even if delivered by another domain, in order to ensure interworking between domains.
 Continue to support product and solution implementations while in the delivery phase, ensuring adherence to the delivery agreement with the customer.
 Build relationships on- and off-project with relevant teams in OpCos and other group domains working in the same competence area.
4. Innovation and change  Evaluate and promote new technology solutions and integration with legacy systems
 Identify opportunities for VT/NSU to add value to the business by resolving existing demands or issues through the reusability of existing products or solutions.
 Support the customer in early feasibility assessments, shaping before the demand is firmly established.
 Lead the availability of trial solutions to support the product/solution definition and development.
5. Knowledge and experience  Advise and share experience on complex issues by providing technical guidance to project team members (consultancy).
6. Communication / Interfaces & knowledge transfer  Clear, prompt communication with colleagues & management. 
 Act as the main technical representative of the project team and competence area to all stakeholders, including the customer and Technology management.
 Promptly, constantly and consistently update the service desk on any network incident.
 Notify & escalate problems / network incidents to team leader and / or management. 
 Communicate in cross function groups & committees as may be required to handle cross projects or issues.
7. Financial limits into consideration during design  Contribute to the team budget forecast, both prior to Detailed Budget submission, as well as during FY review cycles.
 Manage the project budget during the design phase.
 Ensure that a ±10% cost estimation of the solution is achieved at the end of the design phase and before moving into implementation.
 Capture financial guidelines per product in the NSU Product Catalogue.
8. Managing technical virtual teams  Manage the Vodafone Technology virtual team (project manager, domains, OpCos, vendors) for the design and development of technology products.
 Manage technical, non-permanent staff allocated to the project.

 
.
 
Education: 
• Bachelor Degree in electronic /telecommunications engineering.


Work Experience: 
• 6+ years experience in Mobile networks (GSM, 3G) and transport transmission inside a mobile operating company.
• Background in mobile and/or fixed network technology (design, implementation and roll out of services).
• Track record of solution design in a telecoms environment.
• Ability to develop workable product solutions to address the strategic imperatives of the business.
• 1 year experience in project management.


PC Knowledge: 
• Experience as a user of Microsoft operating systems
• Good knowledge of Microsoft office, MS Project, and Visio


Technical skills:
• Deep understanding of protocols and products in the following areas:
o Mobile networks: GSM, 3G
o Transport: transmission, IP
o Core Networks: SIP, R4, IMS, AS.
o Terminals: IP phones, PC clients 
• Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.

Personal skills:
• The ability to develop with team, enhancements that may improve network quality and availability.
• Proficiency in the English language: Reading, writing and speaking
• High ability to work in a team.
• Customer Obsessed –  We are passionate about exceeding expectations:
o Always have the final customer (internal and external) in mind during the design of a product or solution.
o Work with the (internal) customer during all aspects of the design
• Innovation Hungry – We create and deliver new products, services and ways of working that delight our customers:
o Question traditional working methods and consider alternative ones that improve the delivery to the customer.
• Ambitious & Competitive – We bring energy and passion to our work and always aim to beat the competition:
o Keep up to date with what the competition is doing, both in the technical and business areas.
o Energise the team with a ‘can do’ attitude and overachieving against its goals
• One Company, Local Roots – We work across Vodafone to achieve the best outcome for customers, employees and shareholders:
o Thrive in multi-function teams, creating an inclusive & collaborative atmosphere, overcoming boundaries and exploiting its diversity.
o Adopt and evangelise on best practise around Vodafone, avoiding re-investing the wheel
• Speed – We drive speed to market.  We relentlessly prioritise and pursue the outcomes that matter to our business:
o Actively promote a culture of solving problems in smaller iterations.
o Encourage a critical and outspoken view against unnecessary bureaucracy.
o Be ready to make decisions even in the lack of the full information, being prepared to change if circumstances change.
• Simplicity – We make things simple for our customers, partners and colleagues:
o Promote clarity and simplicity over completeness when communicating internally and to the customer.
• Trust – We are reliable and transparent to deal with.  We deliver for others and trust others to do likewise:
o Keep promises and ask for help if necessary
o Provide open feedback and be ready and positive to be challenged for improvement.
• Good negotiation skills.
• Good communication skills.
• Excellent analytic skills
• Quick learner
• Researcher and fast adopter of new technology trends.

 
No Subordinates
 
Senior Manager, Professional Services


HOW TO APPLY:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2312&localeCode=en-us

 

Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com

Web Chat Advisor وظائف خالية - وظائف فودافون مصر

Web Chat Advisor
Job ID 1836
Cairo
Full Time - Permanent
Yes


The position of Chat Advisors is responsible for communicating with existing and potential Vodafone customers via on-line internet conversations. The Chat Advisors will offer exceptional customer service by Answering online chats from customers, quickly assessing their needs and proactively providing solutions.

1)  Customers and potential Vodafone customers who surf the Vodafone Homepage, should have the option to be guided to the needed information via the Chat Service. The Chat Customer Service Advisor's function in this part is as an "Online Navigations Aid" who will lead the Chat-Partner to the desired information on the Homepage. This should sustainably increase the self-service rate.

2) Should the Chat result in a specific customer query that requires the Customer ID and a further search in the system, then this too is processed by the Chat Customer Service Advisor.


.

• Faultless and and fast typer
• High Flexibility
• High written communication skills
• Very good Computer and Internet knowledge
• Structured
• Concentrated
• Exact
• Customer Obsessed
• Knowledge to telecommunication a plus


No Subordinates

International Account Supervisor 


HOW TO APPLY:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2303&localeCode=en-us 

 

Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com

 

Mobile Applications developer وظيفة مطور تطبيقات موبايل - وظائف فودافون مصر

Mobile Applications developer
Job ID 1775
Technology Development
Giza
Full Time - Permanent
No

.

Development
1. Work within a team to design and develop Mobile applications according to user requirements and technical design specifications.
2. Develop and execute test scenarios and work on fixing bugs and problems.
3. Adhere to software standards and QA methodologies and processes.
4. Evaluate, prioritize, and ensure accuracy, and log problem fixes or workarounds.
5. Responsible for developing and testing components (and the test components), in accordance with the projects adopted standards, for integration into larger subsystems.
6. Create product artwork that is included as part of the product packaging.

Testing
7. Responsible for initially identifying and subsequently defining the required tests, monitoring the test coverage and evaluating the overall quality experienced when testing the Target Test Items.
8. Specify the required Test Data and evaluate the outcome of the testing conducted in each test cycle.
9. Combine unit test components by developers to produce a build.
10. Responsible for defining the test approach and ensuring it's successful implementation.
11. Identify the appropriate techniques, tools and guidelines to implement the required tests, and to give guidance on the corresponding resources requirements for the test effort.
12. Responsible for the core activities of the test effort, which involves conducting the necessary tests and logging the outcomes of that testing.
Researching
13. Research, evaluate and recommend different tool sets, applications and emerging technologies.
Documentation
14. Develop technical and user documentation.
15. Produce end-user support material such as user guides, help texts, release notes, and so on.
16. Develop training material to teach users how to use the product. This includes creating slides, student notes, examples, and tutorials, and so on to enhance users’ understanding of the product.
Reporting
Reporting and on time escalation of production problems.


.

Education:
Bachelors Degree in computer science and/or engineering or equivalent

Work Experience:
• 2 to 5  years of Mobile Applications development experience :

• 2+ years of Object-Oriented analysis and development experience
• 2+ years working experience in Java or Microsoft enterprise ecosystem.
• Working experience in iOS and Android platforms is a plus.
• Working experience in Java mobile development is a plus.

Technical skills:
• Familiaairty with the essence of mobile development is required. Understanding the pitfalls of developing on limited resources devices is required.
• Good knowledge of
o iOS development (Object-C and Cocoa)
o Android development
o Java ME
• Understanding of common software failures and faults
• Knowledge of the domain (highly desirable)
• Knowledge of the system or application-under-test (highly desirable)
• Experience in a variety of testing efforts (desirable)
• Diagnostic and problem solving skills
• Broad knowledge of hardware and software installation and set-up
• Experience and success with the use of test automation tools
• Programming skills, debugging and diagnostic skills (highly desirable)
• Programming team lead and software design skills (highly desirable)
• In-depth knowledge of the system or application-under-test (desirable)
• Knowledge of testing approaches and techniques
• Training in the appropriate use of test automation tools,
• Experience using test automation tools
• Object-Oriented analysis and development experience.
• Development experience is a requirement. (Web Development is a plus).
• Database development and support. (Oracle or MS-SQL is a plus).
• Proven track record in evaluating and applying emerging technologies.

Personal skills:
• Good interpersonal, writing and communications skills
• Excellent analysis skills
• Must be team oriented & flexible
• Must have a professional/responsible attitude
• Able to juggle multiple priorities and excel in a dynamic and fast moving environment.
• Quick learner.
• Motivated, eager to learn, intelligent, decent, and able to work in a team

Special requirements:
• Good command of the English language: Read, written and spoken.


No Subordinates

Sr. Team Leader 

HOW TO APPLY:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2269&localeCode=en-us


Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com

 

International Accounts Advisor / German Language وظيفة كول سنتر لغة المانية - وظائف فودافون مصر

International Accounts Advisor / German Language
Job ID 1202
International Call Centers
Cairo
Full Time - Permanent
Yes


Act as a frontline interface with customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.

-Own and manage the client relationship: resolving calls efficiently and effectively.
- Ensure service level agreements are met and maintained.
- Work as part of a team to ensure offering world-class Customer Service at all times.
- Be proactive in regards to the improvement of processes and procedures.
- Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
- Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
- Mentor and support new employees.
- Use the job tools (telephone and computer) effectively.
- Meeting service level in handling all transactions measured through productivity reports.
- Accuracy in handling all assigned tasks.
- Attendance and punctuality.
- Maintain professional work relationships with colleagues, supervisor and manager.
- Teamwork spirit.
- Flexibility.


-

Personal Skills:

- Customer service oriented.
- Discipline & strict compliance with policies & procedures.
- Ability to learn, seek knowledge and self development.
Technical Skills:

- Fluent German.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Proficiency in using MS Office application


No Subordinates

International Account Supervisor

HOW TO APPLY:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=1833&localeCode=en-us

 Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com


Summer Job as International Account Advisor وظائف خالية - تدريب خدمة عملاء - وظائف فودافون مصر -

Summer Job as International Account Advisor
Job ID 1785
Customer Care
Giza
Full Time - Temporary/Subcontracted
Yes


To deliver an exceptional, commercially focused, customer experience through an understanding of different customer needs and providing the right technical solutions and service in a red rock solid, restless way

•Delivering customer service appropriate to customer needs and meeting/exceeding their expectations with technical support on all Vodafone hardware, software and related queries
•To provide up to date & accurate technical support information for all front line agents (in house & outsourced) relating to all Vodafone device portfolio, Vodafone branded equipment and the standard operating systems delivered with these devices
•To communicate all potential and actual technical faults in a timely manner and using agreed processes
•Efficiently handling and resolving customer queries (First Time Resolution), whilst demonstrating Vodafone’s values and behaviours (Red, Rock Solid, Restless).
•Provide instruction to appropriate customers (internal & external) to help themselves through agreed self help processes.
•Take positive action from any feedback given resulting from customer satisfaction surveys, CDI (Customer Delight Index) and quality scoring.
•To support specific commercial initiatives where technical support is used to deliver additional value to the company
•To continuously develop up-to-date knowledge of the Vodafone devices/products, services and operating systems, help and advice and take every opportunity to grow knowledge.
•To ensure a high quality of customer interaction and communication to ensure customer/advisors understanding of solution & instruction
•Be fully conversant with Vodafone systems and processes that effectively support customer service.
•To adapt to changes within the environment (systems, products etc), by ensuring that all communications/briefings/training are fully understood and converted into working practice
•Monitor daily and weekly performance against KPIs as defined by the line manager. Implement changes to ensure targets are achieved
•Ensure that incoming calls are answered within specified targets for levels of productivity
•To ensure that all relevant information is collected on fault related issues and processed in an accurate & timely manner
•To process designated assignment queues within agreed SLA’s and with agreed procedures of quality contact management & customer experience
•To play an active role in the delivery of department objectives on quantity (within SLA), quality and customer interaction
•Maintaining accurate customer records.
•Actively share knowledge and experience with others in the team to improve overall team performance and the customer experience.
•Develop commercial awareness and understand the value of profitable customers.
•To understand and adhere to all company policies and procedures.
•Seek and undertake opportunities for learning through the resources available to you.


.

•Ideally will have experience within a contact center or customer service environment
•Warm with a strong customer orientation
•Excellent communication skills
•Enthusiastic and positive
•Ability and interest to learn about  technology
• Able to use computers
•Able to analyse information
•Demonstrates effective ways to build customer relationships(rapport, identifying customer needs, resolving customer queries)
•Thrives in a managed environment whilst keeping an individual approach to work.


No Subordinates

International Account Supervisor 

How to Apply:

http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2288&localeCode=en-us 

Send CV to:

careers@vodafone.com

ahmed.shawarby@vodafone.com

International Account Advisor (UK Account) وظائف كول سنتر - وظائف فودافون مصر

International Account Advisor (UK Account)
Job ID 1691
International Call Centers
Giza
Full Time - Permanent
Yes

Act as a frontline interface with customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard

-Own and manage the client relationship: resolving calls efficiently and effectively.
- Ensure service level agreements are met and maintained.
- Work as part of a team to ensure offering world-class Customer Service at all times.
- Be proactive in regards to the improvement of processes and procedures.
- Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
- Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
- Mentor and support new employees.
- Use the job tools (telephone and computer) effectively.
- Meeting service level in handling all transactions measured through productivity reports.
- Accuracy in handling all assigned tasks.
- Attendance and punctuality.
- Maintain professional work relationships with colleagues, supervisor and manager.
- Teamwork spirit.
- Flexibility.


.

- Fluent English.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Ability to work on a 24 hours shift basis that will include night hours.
- Proficiency in using MS Office application


No Subordinates

International Account Supervisor 


HOW TO APPLY:

 http://careers.peopleclick.com/careerscp/client_vfe/external/jobDetails.do?functionName=getJobDetail&jobPostId=2164&localeCode=en-us


IT Specialist وظائف خالية - وظيفة متخصص شبكات - هيئة قناة السويس


JOB DESCRIPTION:

IT Specialist details:

Job Title :
IT Specialist

Job Code :
IT002

Job Department :
Information Technology Department

Accountabilities /Position summary:

Ø Operate and maintain the IT environment 24 x 7.

Ø Support and resolve wide range of complex IT issues.

Ø Make sure that IT policies, standards, and guidelines are taking place.

Ø Conduct analysis and recommend solutions for any challenges, affecting IT Services.

Ø Continuously generate creative new ideas to improve IT services.

Ø Determine Business/Technical gaps in any IT service (Design, Implementation, Support … etc).

Ø Make sure of having an optimal usage of IT the different resources.

Ø Active team member in ongoing projects.

Qualifications, Skills & Experience:

Ø University degree in Engineering (Communication, Computer science, or related discipline).

Ø 1+ year experience in supporting and administrating (UNIX, Windows, Exchange, ISA, SQL, and other office systems).

Ø Must be certified MCSA and CCNA (UNIX, Linux, or PMP certification is advantage)

Ø Ability to work in Shifts – 12 hours per day, and to work under pressure.

Ø High analytical, problem-solving, Team working, Multitasking skills.

Ø Self-motivated, customer-oriented, and strong communication skills.

Ø Must have valid car license

HOW TO APPLY:



Administration Assistan مساعد ادارى - هيئة قناة السويس

Administration Assistant details:
Job Title :
Administration Assistant
Job Code :
AD001
Job Department :
Administration Department
Accountabilities /Position summary:

  • Handling Facility  activities Canteen , Pest control , Cleaning , House Keepin
  • Provide and support to all SCCT Department with required services (technical & services supports).
  • Ensure pantry areas are kept fully supplied.

Qualifications, Skills & Experience:

  • Requires completion of a college degree ( Tourism & Hotel ) and specific training in office administration procedures
  • Requires at least three years of progressively more responsible administrative work experience
  • A high level of understanding of office procedures is essential.
  • A high level of understanding of food & Beverage procedures is essential
  • A general understanding of basic accounting principles is essential.
  • A general understanding of basic business practices is essential.
  • Must have excellent knowledge of English grammar, spelling and punctuation and basic math.
  • Requires excellent computer skills, including keyboard and all associated software.
  • Must have basic organizational and planning skills, so that work flow is managed efficiently and accurately.
  • Must have a high level of proficiency in the use of MS Office, including Word, Excel, Power Point and other related applications.
  • Must have excellent communications skills, both verbal and written.
  • Must have excellent interpersonal skills, with the ability to interact with all levels of co-workers and individuals.
  • Must be able to handle matters of company business with confidentiality and integrity.
  • Must be able to use various office machines, such as copy machine, facsimile machine, etc
  • Must have sound knowledge & ability to use a multi-line telephone system
 How to Apply

Accountant وظائف خالية - وظيفة محاسب - هيئة قناة السويس - التقديم من خلال موقع الشركة


 
 
 
Accountant details:
Job Title :
Accountant
Job Code :
FI001
Job Department :
Finance Department
Accountabilities /Position summary:

·         Review the month-end trial balance for any obvious omissions or differences
·         Prepares required external audit reports as directed by the Chief Accountant and responds to inquires as necessary
·         Prepare company financial statements to be submitted to official external auditor for signature
·         Maintains fixed asset records and control
·         Review all invoices issued by billing section
·         Ensure constant follow-up and collection of outstanding invoices from customers within credit period
·         Ensure bank accounts reconciled and reviewed on a weekly basis
·         Payment review and ensure all payments are approved according to the authorization matrix
·         Responsible on tax related tasks

Qualifications, Skills & Experience:

·         Requires a college degree in Accounting, English section
·         Requires at least five years of progressively more responsible general accounting and finance experience, preferably in an Audit firm
·         Requires a general understanding of accounting principles and transactions
·         Requires a thorough knowledge and understanding of revenue and banking processes and procedures
·         Requires the ability to interpret applicable company policies and procedures, applying them consistently and without discrimination
·         Familiar with Hedge accounting
·         Must have general knowledge of IFRS and EAS
·         Fluent in English
·         IFRS, CMA or CPA certificates will be an Assets
 
 How to Apply













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