Job Title Customer Service Specialist
Languages Arabic Preferred English language proficiency
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Reception and follow-up to meet all the needs and desires of customers, as well as work to resolve all customer complaints, and work to increase the level of customer satisfaction about the company and its products, and work to increase customer loyalty for the company and its products Prepare the necessary reports on the rates of customer satisfaction for the companys products as well as the rates of customer complaints and the most important observations on the companys products Provide the necessary assistance to customers and treat them with courtesy and civility, through phone calls or e-mail or personal interviews
Qualifications Knowledge of computer applications (Word - Excel - PowerPoint) Effective communication skills, negotiation and problem-solving
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. Aya Mokhtar (E-mail): amokhtar@gmceg.net
Languages Arabic Preferred English language proficiency
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Reception and follow-up to meet all the needs and desires of customers, as well as work to resolve all customer complaints, and work to increase the level of customer satisfaction about the company and its products, and work to increase customer loyalty for the company and its products Prepare the necessary reports on the rates of customer satisfaction for the companys products as well as the rates of customer complaints and the most important observations on the companys products Provide the necessary assistance to customers and treat them with courtesy and civility, through phone calls or e-mail or personal interviews
Qualifications Knowledge of computer applications (Word - Excel - PowerPoint) Effective communication skills, negotiation and problem-solving
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Info. Aya Mokhtar (E-mail): amokhtar@gmceg.net
