Employer LINKdotNET
Job Title IT - Service Desk Specialist
Languages Fluent written & spoken English
Country Egypt
Job Category Computer, Computer Education, Computer Hardware
Job Type Full Time
Description —Log in to the queue and handle tickets through phones —Handle the tickets through the ticketing system —Responsible to make PR for any devices related to the PC ( scanners ,printers, ..etc. ),plus the new Hire —Support the network and plugged the cables and patches on the switches —Prepare the PCs of new hire —Make the PR of our stock every quarter ( toners ,mouse ,Ram,‡etc.) —Responsible of the PCs of the employees who had resign and update the sheet of resignation. —Responsible of every laptop in the company and to update the Inventory LAPTOP sheet —Responsible to open a maintenance ID to any device like PC, scanner , printer , laptop —Responsible to send the computer names ,their O.S and the OU to LAN Administrator —Handle the weekly report —Work on upgrade the PCs (HULK) —Adhere to the SLA between technical support team and customers
Qualifications very Good Communication skills, MCDST Course
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Job is located in Alex.
Job Title IT - Service Desk Specialist
Languages Fluent written & spoken English
Country Egypt
Job Category Computer, Computer Education, Computer Hardware
Job Type Full Time
Description —Log in to the queue and handle tickets through phones —Handle the tickets through the ticketing system —Responsible to make PR for any devices related to the PC ( scanners ,printers, ..etc. ),plus the new Hire —Support the network and plugged the cables and patches on the switches —Prepare the PCs of new hire —Make the PR of our stock every quarter ( toners ,mouse ,Ram,‡etc.) —Responsible of the PCs of the employees who had resign and update the sheet of resignation. —Responsible of every laptop in the company and to update the Inventory LAPTOP sheet —Responsible to open a maintenance ID to any device like PC, scanner , printer , laptop —Responsible to send the computer names ,their O.S and the OU to LAN Administrator —Handle the weekly report —Work on upgrade the PCs (HULK) —Adhere to the SLA between technical support team and customers
Qualifications very Good Communication skills, MCDST Course
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Job is located in Alex.
| Job Contact Info :amchamcvs@mail.link.net |
