May 31, 2012

Fresh Graduates Customer Service Representative - Sutherland Global Services

Employer     Sutherland Global Services

Job Title     Customer Service Representative (Alexandria)

Languages     Excellent command of English is a must . Any other languages will be an asset

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time

Description     The Customer Service Representative uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. The Agent is responsible to ensure that customer expectations are met and are in line with clients policies, practices and procedures.

Qualifications     Flexibility to work anytime during the 24 hours. Ability to work under pressure. Willing to relocate to Alexandria.

Gender     Any

Experience     0 – New Graduate Years.

Compensations     *Medical Insurance. *Transportation: door to door from 08:00pm till 07:00am. *Fast & growing career path.

Salary (L.E.)     1500 - 2500 
Job Contact Info.     recruitmentegypt@sutherlandglobal.com