May 10, 2012

Fresh Graduates Call Center Agent - Raya Holding Group

Employer     Raya Holding Group

Job Title     Call Center Agent

Languages     Good command of English

Country     Egypt

Job Category     Call Center, Customer Service

Job Type     Full Time 

Description     —Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities —Employs RCC training skills to: -Adhere to the call script -Adhere to the communication process -Maintain AHT -Achieve communicates return to Q, short answered calls, and abandoned percentage communicated targets -Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of RCCs clients & customer data —Adheres to RCC policies & procedures —Carries responsibility for meeting communicated targets: sales, order taking, lead generation, appointment settings, etc. —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Achieves the FCR target: particu
larly for support calls —Performs other related duties

Qualifications     Good communication skills flexibility in the working hours working under stress

Gender     Male

Experience     0 – New Graduate Years.

Salary (L.E.)     Less than 1500

Job Contact Info.     nada_mmohamed@rayacorp.com


Fresh Graduates Maintenance Engineer - Raya Holding Group

Employer     Raya Holding Group

Job Title     Maintenance Engineer

Country     Egypt 

Job Category     Communication Engineering

Job Type     Full Time

Description     * Conducts maintenance and repair work based on Raya standards & policies. * Applies professional knowledge to deal with maintenance. * Ensures the Nokia troubleshooting guidelines are applied properly. * Follows QMS, EMS, OHAS Req. and ESD Req. requirements * Ascertains the accuracy of data. * Endures proper utilisation of resources (tools, spins, etc) * Performs other related duties.

Qualifications     Good Teamwork & Communication skills

Gender     Male

Education major     Communication & Electronics

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable


Job Contact Email     hr_distribution@rayacorp.com  

Fresh Graduates Mechanical Engineer - FRESH

Employer     FRESH

Job Title     Mechanical Engineer

Languages     Excellent English

Country     Egypt

Job Category     Industrial Engineering, Manufacturing / Production, Mechanical Engineer 

Job Type     Full Time

Description     Designing and implementing cost-effective equipment modifications to help improve safety, reliability and throughput. Developing a project specification with colleagues, often including those from other engineering disciplines. Developing, testing and evaluating theoretical designs. Discussing and solving complex problems with manufacturing departments, sub-contractors, suppliers and customers. Making sure a product can be made again reliably and will perform consistently in specified operating environments. Managing projects using engineering principles and techniques. Planning and designing new production processes. Producing details of specifications and outline designs. Recommending modifications following prototype test results. Using research, analytical, conceptual and planning skills, particularly mathematical modelling and computer-aided design. Considering the implications of issues such as cost, safety and time constraints. Working with other professionals, within and outside the engin
eering specialism. Monitoring and commissioning plant and systems.

Qualifications     B.Sc of Mechanical Engineering, design, power, mechanics, Production.

Gender     Male

Education major     Engineering

Experience     0 – New Graduate Years.

Other Skills     Communication Skills

Salary (L.E.)     Negotiable

Comments     Interested  candidates  should  send  their  updated  CV  with  the  title  mentioned  in  the  subject

Job Contact Info.     jobs@fresh.com.eg

Fresh Graduates Careers - Raya Holding Group

Employer     Raya Holding Group

Job Title     Customer Service Representative

Country     Egypt

Job Category     Customer Service

Job Type     Full Time 

Description     Handling end-user live transactions following agreed scripts and processes to guarantee consistency and meeting of global requirement and standards

Qualifications     High Communication skills Flexibility very good English able to work under pressure

Gender     Male

Experience     0 – New Graduate Years.

Salary (L.E.)     1500 - 2500


Job Contact Info.     nada_mmohamed@rayacorp.com    
                                  Hr_rayaholding@rayacorp.com

Fresh Graduates Editorial Assistant - Hindawi Publishing Corporation

Employer     Hindawi Publishing Corporation

Job Title     Editorial Assistant

Languages     Excellent command of both written and spoken English with a TOEFL score not less than 550.

Country     Egypt

Job Category     Publishing / Publication

Job Type     Full Time

Description     1. Communicating with authors, editors, and reviewers and responding to inquiries.  . Performing some checkups on submitted manuscripts (PDF file, manuscript type, duplicate or plagiarism cases). 3. Managing the time frame of the editorial workflow at all stages. 4. Assuring that editorial policies re followed by all users. 5. Sending reminders to author, reviewers, and editors following the editorial workflow. 6. Managing the internal process of accepted manuscripts (handling materials provided, galley proofs sent, checking invoices processed, following-up payments). 7. Following-up unpaid invoices. 8. Coordinating with other departments (IT, Production, and FMD). 9. Raise-up urgent and not ordinary cases to Publishing Editor.

Qualifications     Bachelor’s degree. 

Gender     Any

Experience     0 – New Graduate Years.

Other Skills     1. Very good Computer skills.  . Accurate, hard worker, attentive to details, cooperative and team player, has good communication skills, highly organized, self-motivated, problem solver, has time management skills and able to plan and prioritize work.

Salary (L.E.)     Negotiable

Comments     Please  write  (AmCham/CRU)  in  the  subject  line  of  your  email.  Otherwise  the  resume  will  be  neglected.


Job Contact Info.     afnan.fouad@hindawi.com

International Customer Service Advisor (Offshore account - Bdo Esnad

International Customer Service Advisor (Offshore account) 
Answer customer’s calls and improve customer satisfaction over the phone supporting UK account.
Requirements:
• Fluent in English with native accent “ Speakin&Understanding”
• University Graduated.
• Able to work on shift basis” NO OVER NIGHT SHIFTS”
• Flexibility to work at 6th of October city.
• Age ranges from 20 to 34.
• Able to work immediately “notice period 1 week”.
• Call center experience is a plus.
• Language schools or colleges are preferred.
• Customer oriented.
• Excellent communication skills.

Benefits: 
• Transportation will be provided.
• Permanent contract + medical and Social insurance.
• 2,400 EGP net starting salary.
• Inside premises allowances. 

If you’re interested, EMAIL your resume indicating the job code to basma.abdelaziz@bdoesnad.com , addressing the job title in the subject line.

Fresh Graduates Bank Teller - The United Bank of Egypt

Employer     The United Bank of Egypt

Job Title     Bank Teller (Ain Sokhna)

Country     Egypt

Job Category     Accounting, Economy, Finance

Job Type     Full Time

Description     Accurately and efficiently process and record routine transactions for bank customers including cashing checks,accepting deposits and withdrawls,processing loan payments & money transfers.Promote & advise on the banks products and services.

Qualifications     To be a resident from ( Ismailiya or Port Said or Suez.Fresh Graduate,2009,2010,2011.Minimum Grade:Good,Good English,Good Computer Skills,Good Presentation Skills.

Gender     Any

Education major     Accounting

Experience     0 – New Graduate Years.

Salary (L.E.)     1500 - 2500 



Job Contact Info.     career@theubeg.com

Fresh Graduates Technical Support Advisor - Teleperformance - Egypt

Employer     Teleperformance - Egypt

Job Title     Technical Support Advisor

Languages     English

Country     Egypt

Job Category     Call Center

Job Type     Full Time

Description     Receive inquiries concerning issues with laptops - will go through troubleshooting steps so issue can be resolved on the phone.

Qualifications     Technical Background is a Must Graduates Excellent English For Males : Exemepted or Postponed for 1 year minimum for military service

Gender     Any

Experience     0 – New Graduate Years.

Other Skills     Technical Skills - Laptops

Compensations     Fixed Shifts Located in Downtown Exclusive Salaries Medical Insurance Social Insurance

Salary (L.E.)     2600 - 4500

Comments     If  CV  is  not  available,  please  send  me  your  name  and  number  via  email
Job Contact Info.     momedhat@teleperformance.com.eg

Fresh Graduates Receptionist - Watan Newspaper - Future Media House

Employer     Al Watan Newspaper - Future Media House

Job Title     Receptionist

Country     Egypt

Job Category     Administration

Job Type     Full Time

Description     — Retrieves messages from voice mail and forwards to appropriate personnel. — Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. — Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. — Answers questions about organization and provides callers with address, directions, and other information. — Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. — Monitors visitor access and issues passes when required. — Updates appointment calendars. — Receives, sorts, and maintains and routes publications. — Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. — Takes payments for services and products. — Performs other clerical duties as needed, such as filing, photocopying, and collating.

Qualifications     To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Gender     Any

Experience     0 – New Graduate Years.

Salary (L.E.)     Negotiable


Job Contact Info.     n.jayzzz@hotmail.com

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