| Description | Maintain up-to-date billing system Follow up, collection and allocation of payments Carry out billing, collection and reporting activities according to specific deadlines Reconcile all clients accounts Monitor customer account details for non payments, delayed payments and other irregularities Maintain accounts receivable customer files Follow established procedures for processing receipts, cash etc Prepare bank deposits Investigate and resolve customer queries Process adjustments Organize a recovery system and initiate collection efforts Communicate with customers via phone, email, mail or personally |
