Description | 1. Maximizes profitable sales, and attains the established sales target(s) 2. Nurtures the company’s relations with customers, and establishes / reinforces personal and company credibility 3. Assists dealers in their development [technical know-how, level of sophistication, product display in their showrooms, geographical expansion (where applicable and feasible), etc.] to reinforce the spirit of partnership 4. Monitors dealers’ performance in terms of growth, share of wallet, collection track record, and abidance by GB Auto standards 5. Establishes and develops relations with new customers 6. Ensures product orders placed by customers are fulfilled in a timely, cost-effective manner, and provides order status updates to customers 7. Participates actively in the resolution of complaints filed by customers, and ensure complaints are escalated when required 8. Follows up on the collection of due receivables from customers, and as needed, resolves any issues in the collection process (delays in collection, checks that are rejected by banks, etc.) 9. Prepares required reports on sales activity in a timely and accurate manner |