| Employer | IT Valley |
| Job Title | System Engineer |
| Country | Egypt |
| Job Type | Full Time |
| Description | - Deploy / Support Network and Unified Communication solutions (Cisco IP Telephony & Contact Centers) at customer sites. - Participate in gathering and Analyzing customer requirements and translate into a detail design. - Generate working configurations, and deliver successful deployments with in committed time frames. - Functional & User Acceptance Testing. - Generate and maintain a suite of technical documentation. - Keeps track and trouble shoot all technical issues related to the deployed systems. - Act as a technical reference throughout the complete project. |
| Qualifications | - 1-3 years of experience in Cisco IPCC and/or Cisco IP Communication or other Vendor voice / call center experience. - Knowledge of Cisco Switching, Routing, IP Telephony, Unified Communication Applications, Cisco ICM, IP IVR, CVP, Voice Gateways, Gatekeepers, SIP Proxies, Cisco Email & Web & Outbound Solutions, ASR, TTS, IPCC Express, Enterprise, and Hosted, Unity Voice Mail, Voice Recording, Work Force Management Applications, and others is preferred. - Cisco Certified Network Associate (CCNA) - Cisco Voice (CVOICE) - Microsoft Certified Processional (MCP). - All UCCX Certifications |
| Gender | Any |
| Experience | 1 - 5 Years. |
| Salary (L.E.) | Negotiable |
| Job Contact Person | Eman Ahmed |
| Job Contact Email | eman.ahmed@itvalley.com.eg |
Jan 14, 2011
System Engineer - IT Valley
