Application Consultant

Job Title	Application Consultant
Country	Egypt
Job Category	Computer Software, Customer Service, Information Technology
Job Type	Full Time
Description	Configure and maintain of client PCs, Application server and Database server. Assist customers with software faults/bugs and On-site and/or remote troubleshooting. Follow up and monitoring the open ticket processes and the upgrade plan with the specialist and senior specialist. Participating in products testing processes. Backup, recovery, Administration and maintaining customers database. Database security, controlling access permissions and privileges Consultant must be able to provide updates of support tickets, visits progress and challenges to the Account Manager on a regular basis. Establishing the needs and requirements of the customers. Responsibility to travel to customer premises both in and outside of the normal or after working hours. Configuring the application modules as per customer needs matching to the standard. To complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the companys guidelines. To maintain and enhance the company image by acting professionally during the support calls and visits progress. To attend any relevant training course which is set to improve knowledge on the companys or associated applications
Qualifications	Minimum three years experience. Preferably Communication skills Course and SQL Server 2005 Database Administrator certified. Strong English commands and language skills. Strong knowledge of current technologies and Microsoft SQL technologies. An excellent communicator, self starter and tenacious. Candidates must be disciplined and well organized. A good understanding of product business knowhow would be an advantage although full training will be provided. Flexible and adaptable approach to customer needs is a good trait for a consultant. Be able to work under pressure and multi-task, the ability to priorities ensuring that all tasks are completed to the relevant business processes. Educated to a degree level in a computer related system, with a demonstrated strong computer background, networks and technical ability. Strong Knowledge in Microsoft Products. Extensive application and database engine up to date knowledge’s. Understanding of customer service philosophies
Gender	Male
Experience	Years.
Salary (L.E.)	Negotiable
Job Contact Info.	ahmedabdelaziz@comsyssoftware.com