About this job
-.Maintain and develop a computer is ed customer and prospect database
. 2.Take calls coming through the corporate customer service hot line
and answer questions professionally and according to company needs.
3.Receive mails from corporate customer service mail account and
answer them professionally and according to company needs.
4.Follow up on all ticket sand cases with persons in charge.
5.Keep CRM updated and keep adding FAQ?sand knowledge
base information. 6.Monitor and report CRM activities and development.
7.Create and communicate weekly and monthly report on activities.
8.Answer questions on corporate FaceBook Group professionally
and according to company needs.
Job requirement
- University Education - An experience certificate in customer services
or call center.
Gender Any
Other Skills -Good computer skills and technical abilities. -Ability to
Gender Any
Other Skills -Good computer skills and technical abilities. -Ability to
friendly and clearly communicate through mail and telephone -Good
in team work -Willingness to learn and develop -Experience in customer
service -Skills in time management
Comments Please write "Call Center Agent" in the subject of your email,
Comments Please write "Call Center Agent" in the subject of your email,
otherwise your email will not be considered.
Experience years: 0 – 2 years
Salary: Negotiable L.E - Negotiable L.E
