Jan 3, 2012

Fresh Graduate German Customer Service - Business Power

Employer
Business Power
Job Title
German Customer Service
Languages
German Language
Country
Egypt
Job Category
Customer Service
Job Type
Full Time
Description
Answer phones and respond to customer requests. —Taking care of Services 
and Processes of Mobiles and connections. —Solving customer inquiries to 
a satisfactory level of their requirements. —Provide customers with product and 
service information. —Maintaining quality customer care service. —Up sell 
products and services. —Transfer customer calls to appropriate staff. —Identify,
research, and resolve customer issues using the computer system. —Follow-up
on customer inquires if not immediately resolved. —Research billing issues. 
—Research misapplied payments. —Recommend process improvements. 
—Other duties as assigned.
Qualifications
Confident with Very good Communication and negotiation skills. •Can work under 
pressure& handle multi-tasks. •Very presentable Good Problem Solver and 
Customer oriented. •Perfect command of both Arabic & German Languages 
Native Language) •Fresher Graduates or Experienced in any field would do
Gender
Any
Experience
0 – New Graduate Years.
Other Skills
German Language
Compensations
Salary (L.E.)
Negotiable
Comments
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